Frequently Asked Questions
Everything you need to know about your solos® smart eyewear experience.
How do I pair my solos® smart glasses with my smartphone?
To pair your glasses, ensure they are charged, then press and hold the power button for 5 seconds until the LED indicator flashes blue and red. Open your smartphone's Bluetooth settings and select 'solos' from the list of available devices.
Can I get prescription lenses for my smart glasses?
Yes, solos® smart glasses are designed to be prescription-ready. You can either order them with your specific prescription directly from our website or take the frames to your local optician to have custom lenses fitted.
What is your shipping policy for international orders?
We offer worldwide shipping. Orders are typically processed within 1-2 business days. International delivery times vary by location but generally take between 7-14 business days. Please note that customs duties may apply depending on your country.
What is the battery life of the smart glasses?
Our smart glasses provide up to 11 hours of music play time or 8 hours of talk time on a single charge. The standby time is approximately 20 days, and a full charge takes about 1.5 hours using the included magnetic charging cable.
What is your return and warranty policy?
We offer a 30-day money-back guarantee if you are not satisfied with your purchase. Additionally, all solos® electronics are covered by a 1-year limited warranty against manufacturing defects.
Are the glasses water-resistant?
Yes, solos® smart glasses feature an IPX4 water-resistance rating, making them resistant to sweat and light rain splashes, which is ideal for outdoor activities and workouts.